
Captiv8-256
Captiv8 Engineering Manual Eng00 Issue 1a 03/06/04 13
3 When Problems Arise
a) Silencing Alarms
If an alarm tone sounds, key in the PIN code or present the tag and the alarm
will stop sounding.
The display will indicate the problem.
ALARM SILENCE
LOW VOLTS
Press the 'YES' Key
The system will advise any action that is needed.
b) Engineer Reset
When an alarm has been cancelled, a random 5-digit code may be displayed,
along with the message…
ENGINEER RESET REQUIRED
21055
Under these circumstances, it is normally necessary for an engineer from the
installation company to check the installation and reset the system.
If the alarm has been triggered in error, the alarm receiving centre may permit a
reset of the system without an engineer being present.
The centre will need to be notified of the 5-digit code by telephone (advising
the agent that the system is a Captiv8-256). The alarm receiving centre will then
issue a one-use code that can be used to reset the system.
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